Definition of our commitment
More than Property Administrators: We are Home Creators.
The term “Property Managers” is an understatement when trying to encapsulate the essence and purpose of our endeavor. Therefore, we have adopted the term “Home Makers” to accurately reflect who we truly are. This expanded approach highlights our dedication to not only managing properties, but to caring for each space as a home.
What Makes Us Unique
- Two Decades of Experience: Our 20-year track record in the industry gives us a unique perspective on home management and administration.
- Commitment to Home Management: We focus on managing homes, not just properties, ensuring a warm and safe environment for each resident.
- Personalized Service Philosophy: Our approach is based on transparency, decisive and conciliatory management, and friendliness, always guaranteeing an exceptional and close service.
Solutions Before Problems
Our extensive experience allows us to identify and prevent potential problems, addressing root causes and providing effective solutions when necessary. At Belén Calleja AIP, we combine training, technology and legal knowledge to provide a first class service, without losing that personal touch that characterizes us.
Efficiency in Accounts Receivable Management
In Belén Calleja AIP, we have a protocol for claiming unpaid dues, both legal and accounting, designed to deal effectively with the management of unpaid debts. Our methodology stands out for its transparency and professionalism, specializing in the recovery of debts at national and international level. This approach has allowed us to maintain one of the lowest delinquency rates in the country in the communities we manage.
Transparency and Continuous Communication
We are committed to keeping the community informed of its financial situation on a regular basis. We assign a specific supervisor for each community, ensuring a single point of contact who is aware of every detail, thus facilitating smooth and efficient communication.
What do we do?
Administration of communities
Insurance
Tax management
Legal advice
Real Estate Services
Construction and refurbishment
Property Maintenance
Insurance
Tax management
Legal advice
Real Estate Services
Construction and refurbishment
Property Maintenance
CUSTOMER NATIONALITIES
WORK CENTERS
LANGUAGES
YEARS OF EXPERIENCE
5% of the urbanizations in Marbella are managed by Belén Calleja.
+ 12 million euros managed in budgets
Our Innovative Methodology
Property Management 3.0: The Digital Revolution in Community Management
At Belén Calleja AIP SL, we distinguish ourselves by implementing a modern and digital approach to property management, adopting the philosophy of a 3.0 property management. We use advanced digital platforms for most of our communications, integrating audiovisual material in the General Assemblies for greater clarity and participation.
At Belén Calleja AIP SL, we distinguish ourselves by implementing a modern and digital approach to property management, adopting the philosophy of a 3.0 property management. We use advanced digital platforms for most of our communications, integrating audiovisual material in the General Assemblies for greater clarity and participation.
Exclusive Communication Platform
We offer a communication platform designed exclusively for our clients, allowing each owner to access updated information in real time about their community and the financial status of their accounts. This tool fosters a constructive and open dialogue between neighbors, the community president and our team, promoting an environment of transparency and collaboration.
Empathy and Commitment to Our Customers
We strive to put ourselves in the owners’ shoes by making regular visits to the communities we manage. This commitment allows us to anticipate problems and exercise effective control and supervision over the maintenance contracts in force, ensuring the well-being of each community and the satisfaction of its members.